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I have used Brian's service on a few different issues and found his service very professional, honest, and fair. He also has a customer focused, friendly approach providing valuable information supporting the families to come up with the most financially meaningful choice of service that works for the family. Definitely recommend Brian for caring for your appliances and as a professional technical consultant on caring for your home. Zeinab

My family has done business with Brian for years. He simply is the best at what he does. Very knowledgeable, very professional and all around great at what he does! Call Brian, he will do a great job!

Brian did a great job for us in two separate occasions, one resulting in a repair to our fridge and the other ending up replacing the washer. I appreciated his honesty when asking about repairing the washer, and he gave us an unbiased opinion that it would be better to replace, even though it didn’t benefit him personally. We will definitely use Optimum again!